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  • Thinfinity® Remote Workspace
  • About This Document
  • Introduction
  • What's new in Thinfinity® Remote Workspace
  • Architecture
  • Security
  • Getting Started Section
    • Getting Started
    • Installing Thinfinity® Remote Workspace
    • Customizing Thinfinity® Remote Workspace
      • Setting the Access Security Level
      • Testing Internal Access
      • Configuring Internet Access
      • Enabling Remote Sound
      • Mapping Remote Drives
        • Intermediate Disks
        • Shared Folders
    • After Customization
      • Connecting to a Desktop
      • Connecting to an Application
      • Performing a File Transfer
        • Navigating
        • File Options
        • Remote Folder Area Options
        • Downloading and Uploading files
    • Supported RDP Shortcut Keys
    • Using Thinfinity® Remote Workspace for the first time
      • Verifying the Communication Settings
      • Connecting to a desktop
  • Advanced Settings Section
    • Thinfinity® Remote Workspace Configuration Manager
      • General
      • Broker
      • Authentication
        • Radius
          • Settings
          • Mappings
        • OAuth 2.0
          • Methods
          • Settings
          • Mappings
          • Configure OAuth with Okta
          • Configure OAuth with Auth0
        • TOTP (Time-based One-time Password)
          • TOTP Settings
      • Access Profiles
        • How to create an Access Profile connection
          • RDP Access Profile
            • Creating an RDP Access Profile
            • Editing an RDP Access Profile
            • Disabling an RDP Access Profile
            • Removing an RDP Access Profile
          • RDS Web Feed Access Profile
            • Creating an RDS Web Feed Access Profile
            • Editing an RDS Web Feed Access Profile
            • Disabling an RDS Web Feed Access Profile
            • Removing an RDS Web Feed Access Profile
          • VNC/RFB Access Profile
            • Creating a VNC/RFB Access Profile
            • Editing a VNC/RFB Access Profile
            • Disabling a VNC/RFB Access Profile
            • Removing a VNC/RFB Access Profile
          • Telnet/SSH Access Profile
            • Creating a Telnet/SSH Access Profile
            • Editing a Telnet/SSH Access Profile
            • Disabling a Telnet/SSH Access Profile
            • Removing a Telnet/SSH Access Profile
          • Web Link Access Profile
            • Creating a Web Link Access Profile
            • Editing a Web Link Access Profile
            • Disabling a Web Link Access Profile
            • Removing a Web Link Access Profile
          • Web VPN Access Profile
            • Creating a Web VPN Access Profile
            • Editing a Web VPN Access Profile
            • Disabling a Web VPN Access Profile
            • Removing a Web VPN Access Profile
          • Web Folder Access Profile
            • Creating a Web Folder Access Profile
            • Editing a Web Folder Access Profile
            • Disabling a Web Folder Access Profile
            • Removing a Web Folder Access Profile
          • Label Access Profile
            • Creating a Label Access Profile
            • Editing a Label Access Profile
            • Removing a Label Access Profile
        • The '[+]' Access Profile
        • RDP Profile Editor
          • General
            • Setting up a Hyper-V Profile
            • Setting up an RDS Collection Profile
          • Display
          • Resources
          • Program
          • Experience
          • Advanced
          • Printer
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • VNC/RFB Profile Editor
          • General
          • Display
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Telnet/SSH Profile Editor
          • General
          • SSL
          • SSH
          • Display
          • Options
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Web Link Profile Editor
          • General
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Web VPN Profile Editor
          • General
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Web Folder Profile Editor
          • General
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
      • Folders
      • Permissions
      • External DLL Authentication Method Settings
      • DUO Authentication Method Settings
        • How to configure DUO
      • SAML Authentication Method Settings
        • Configure SAML with Okta
        • Configure SAML with Centrify
    • Thinfinity® Remote Workspace Admin User Interface
      • Web Manager
      • How to create a Web Profile connection
        • Desktop Web Profile
          • RDP Web Profile
          • VNC Web Profile
        • Application Web Profile
          • Remote App Web Profile
          • Web App Web Profile
            • Web VPN Web Profile
            • Web Link Web Profile
        • Web Folder Web Profile
        • Terminal Web Profile
          • Telnet Web Profile
          • SSH Web Profile
        • Label Web Profile
      • Desktop
        • RDP
        • VNC
      • Web Folder
        • Application
          • Remote App
          • Web App
      • Terminal
        • Telnet
        • SSH
      • Label
    • Bidirectional Audio Redirection
    • Remote Active Directory
      • How to install and configure Thinfinity® Remote AD Services
      • Active Directory credentials mapping
    • Secondary Broker Pool
      • Architecture
      • How To Install a Secondary Broker
      • How To Add a Pool in the Primary Broker
    • H264 Support
      • How to Enable H264 on your Access Profile
      • Preparing a Remote Desktop for H264 support
    • WebBridge - Direct File Transfer
      • How to install Thinfinity® WebBridge
      • WebBridge: User Experience
    • Multi-Monitor
      • How to enable Multi-Monitor
      • User Interfac
  • Gateway Manager
    • Managing the SSL Certificate
      • A Self-Signed Certificate
      • A CA Certificate
  • License Manager
    • License Activation
    • Proxy Activation
    • Get a new Trial Serial Number
    • Activate a Serial Number Online
    • Activate a Serial Number Offline
    • Registering Your License With The License Server Manager
  • Web Settings
    • Extend the Thinfinity® Workspace Toolbar
  • Customizing the Toolbar
    • Using web.settings.js
    • Using the 'connect' Method
  • Remote FX
  • Save Session
    • Record a Session
    • Play Recorded Sessions
  • Multi-touch Redirection
  • Enhanced Browser and DPI Support
    • Model Inheritance
    • Property Reference
    • The Calculation Process
    • Examples
  • Silent Install Options
  • Credentials Management
    • User-based Access Profiles
    • Credentials Management
  • Customize Translation
  • Mobile Devices Section
    • Mobile Devices
    • Getting into Thinfinity®
    • Mouse Control
    • Keyboards and Toolbars
    • Gestures
    • Disconnecting from Thinfinity®
    • iPad Application
  • Scaling and Load Balancing Section
    • Scaling & Load Balancing
    • Scaling and Load Balancing Configurations
    • Installing Components
    • Configuring a Load Balancing Scenario
    • How to configure your license
  • Integrating Thinfinity® Remote Workspace Section
    • Integrating Thinfinity® Remote Workspace
    • External Authentication
      • Apikey
    • Customizing the Web Interface
      • Changing the Logo
      • Customizing the Web Files
      • Files Location
    • Web Services API
      • Architecture
      • Installing the Web Service
      • Setting up the Communication Settings
      • Profiles Web Service
        • Methods
        • Types
          • The WS Profile type
        • The Demo Applications
      • Analytics Web Service
        • Methods
        • Types
          • WSQueryInfo
          • WSQueryRange
          • WSDBLoginRecord
          • WSSessionRecord
          • WSDBConnectionRecord
          • WSDBBrowserRecord
        • The Demo Application
    • One-Time-URL
      • Configuring the Connection
      • Enabling Features
    • Thinfinity® RemoteAD API reference
    • Thinfinity® REST API Reference
  • Cloud Automation
    • How to enable the VDI Manager
    • Instances
    • Instance Usage
    • Configuration
      • Credentials
      • Templates
      • Provisioning
      • Planner
      • Pre-existing VMs
  • Resource Reservation
    • How to enable Resource Reservation
    • Attendees
    • Organizers
  • User guide Section
    • User Guide
    • Features
      • File Transfer
        • Navigating
        • File Options
        • Remote Folder Area Options
        • Downloading and Uploading files
      • Remote Printer
      • Remote Sound
      • Share Session
      • Mapped Drives
      • Analytics
        • Sessions
        • Connections
        • Logins
        • Browsers
        • Filter
        • Configuring MS SQL Server
          • Analytics Tables Reference
    • Disconnecting
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  1. Mobile Devices Section

Mouse Control

PreviousGetting into Thinfinity®NextKeyboards and Toolbars

Last updated 2 years ago

Right after you get connected to a remote desktop or application the remote desktop mouse will be available.

Take a look on the table below to see how you can control the remote mouse through the mobile screen.

The third column specifies the mobile gesture that corresponds to the described mouse action.

Option

Description

Moving the mouse around

In order to move the remote desktop mouse you should drag your finger softly touching the mobile screen. You don't need to drag your finger exactly on the mouse draw position in order to make it move. Wherever the mouse is, it will start moving.

Sometimes the mouse is hidden. In that case, keep dragging the finger towards different directions until you can see it on the screen.

Regular click

In order to click some element on the remote desktop you need to first position the mouse draw over this element (a icon, or a menu for example).

Once you have position the mouse draw over the element, give a quick touch on the element.

Double click

Just like on the regular click you need to first position the mouse draw over this element you want to double click.

After that give two quick touches on the element.

Right click

When you open a connection through a mobile, Thinfinity® Remote Workspace provides an special side menu. The second button is used exactly to right click an element of the remote desktop.

As for the regular and double click, first of all you need to position the mouse over the element you want to right click.

After that touch the second side menu button (the button has a mouse picture with the right button highlighted in red).

-

Drag and drop

To drag and drop elements of the remote desktop to the following:

a. Touch the element you want to drag. Do not release your finger.

b. Drag the finger towards the position you want to take the element to.

c. When you get to the position you wanted, release the finger from the screen.

Tap gesture
Double-tap
Press and drag