Connecting to a Desktop

In order to connect to a remote desktop using Thinfinity® Remote Workspace, open a browser and type the Thinfinity® Remote Workspace URL, which is composed by https://ServerIP:Port

  • You will be asked for the application login (user and password). This step may be skipped for some access security level configuration: if you have the authentication set to none, or the 'Allow anonymous access' option enabled in all the access profiles, the application will take you directly to the next step.

  • You will be presented with the following screen:

The '+' option represents the 'Any Computer' profile: it enables the user to select the type of connection, the remote computer's IP address and credentials, and configure the connection.

What you see depends on what is available for the authenticated user: When the 'Any Computer' profile is the only one available, you will see that screen. If the 'Any Computer' profile is not available, but you have access to other profiles, you will see the access profiles screen. If the authenticated user has access to both the 'Any Computer' profile and other(s) profile(s), you will see an arrow to the right side of the screen. Use it to switch between the 'Any Computer' profile and the other(s).

  • Check the 'Open in a new browser window' option, if you want the connection to be open on a new tab.

Connecting to an Access Profile:

  • Click on the profile you want to connect to.

  • You won't be allowed to change the computer's IP or the RDP options at this moment, because these are already set for each profile:

Connecting to 'Any Computer'

  • If you are in the 'Access Profiles' page, click on the arrow to the left of the screen to go back to the 'Any Computer' profile.

  • Enter the internal IP address/host name for the computer you want to access and press 'Connect'.

  • Optionally you can specify the 'Username' and 'Password' so that it will be auto completed in the remote computer's dialog and stored by the browser for future access. You can also change the RDP options by pressing the plus [+] sign in order to show the settings tabbed interface.

Read more about each option on the Web Interface Settings section.

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